- Dentist
Target Dental Limited t/a Starbeck Dental Centre
Assessment report published 4 June 2025
Contents
Judgements
Our view of the service
We carried out this on-site announced inspection on 8 May 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Starbeck Dental Centre is part of Target Dental Group, a dental group provider. The practice is in Harrogate, North Yorkshire and provides private dental care and treatment for adults and children.
There was step free access to the practice and car parking spaces, including dedicated parking for disabled people near the practice.
The practice had 6 treatment rooms.During the inspection we spoke with 1 dentist, 2 dental nurses, 1 dental hygienist, 1 receptionist, the practice manager, the group lead for compliance and the operations director.
People's experience of this service
Two weeks before our onsite inspection, we asked the practice to encourage patients to share their views of the service with us. On the day of our inspection, we saw patient feedback from a number of sources, including through patient surveys, on-line feedback, ratings poll by text following appointments and through correspondence with the practice, for example, letters and thank you cards. Patient feedback provided a highly positive view of the dental team and care provided by the practice.
From this feedback, patients commented that they felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients commented that they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients commented that when they were prescribed medicines, they understood the importance of following instructions, including to complete the course of antibiotics prescribed.
Patients were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.