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Princess Lodge Limited Requires improvement

All reports

Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 19 February 2014
Inspection Report published 19 February 2014 PDF

Overview

Inspection carried out on 9 January 2014

During an inspection in response to concerns

We used a number of different methods to help us understand the experiences of people using the service, because the people using the service had complex needs which meant they were not able to tell us their experiences.

We found the service had poor systems in place to ensure the safe management of medicines. We found poor medicine administration and disposal records meant that we were unable to see if people were having their medicines administered as prescribed. We found the lack of information about how medicines should be administered meant that the administration of medicines might not have been safe or effective.