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Kirkella Mansions Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 15 May 2012
Date of Publication: 21 June 2012
Inspection Report published 21 June 2012 PDF

Overview

Inspection carried out on 15 May 2012

During a routine inspection

We spoke with people that used the service and they told us they were quite satisfied with the way in which they were included in planning and deciding the care and support they needed.

People told us that they were satisfied with the care and support they received. They told us they were satisfied with everything.

One person said, "You cannot fault the staff. They treat everyone with the same regard."

Another person said, "The girls are wonderful and I keep cheerful. Everyone is very good here really and there is nothing wrong with the home."

People we spoke with told us they felt quite safe living in the home.

A relative we spoke with said, "My wife couldn't ask for more, she is content and I am happy with the care she receives. I know she is looked after."