Stambridge Meadows Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards. People told us they had enough to eat and drink and received support to meet their nutritional and hydration needs. The service monitored people's weight, food intake and fluid intake where required to help manage the risk of malnutrition and dehydration. The registered manager completed regular audits to ensure people's weights remained stable and that fluid targets were being met.

We observed mealtimes and saw people being supported in a calm, dignified and person-centred way. Staff supported people at their own pace and regularly checked on those who ate independently to ensure they had everything they needed. People were offered choices about what they wanted to eat and drink.

People and relatives spoke positively about the support provided at mealtimes. One person told us, “I enjoy the food here and it's varied.” Another person said, “I have to be fed now but the staff do it so gently and wait for me to swallow before giving me more food, then they give me a drink, when I want one.” A relative told us, “[Relative] has to be fed and the staff do this with care and taking their time.”

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control. Staff supported people to live healthier lives and where possible, reduce their future needs for care and support.

The service worked with relevant healthcare services and made timely referrals when people's needs changed to help ensure they received appropriate care and support. Records we viewed showed people were supported to access a range of health and social care professionals, including GPs, district nurses and speech and language therapists, when required.

The provider routinely monitored people’s care and treatment to support continuous improvement. They ensured that outcomes were positive and consistent and that they met both clinical expectations and the expectations of people themselves. Relatives shared positive examples of how the support provided by the service had improved outcomes for people. One relative told us, “What I am most impressed with is the way they have acted on dental care for [relative].” We also received positive feedback about people's participation in activities and opportunities to socialise. One relative told us, “The other day they took [relative] to a dementia friendly snooker club in Southend and [relative] was able to tell us about it the next day.” This demonstrated how staff supported people to maintain social connections and take part in meaningful activities both within the home and in the local community.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.