- Independent mental health service
Newmarket House
Assessment report published 2 February 2026
Contents
Ratings
Our view of the service
We assessed Newmarket House on 10 December 2025.
Newmarket House was registered with CQC in May 2014 to deliver the regulated activities: Accommodation for persons who require nursing or personal care and Treatment of disease, disorder or injury. At the time of inspection, the service had a Registered Manager in place, who had worked at the service for several years.
We rated the service as outstanding. Patient’s outcomes were consistently better than expected compared to similar services. People using the service described it as exceptional and distinctive. The service always made sure patient’s care and treatment was effective by thoroughly assessing and reviewing their health, care, well being and communication needs with them. The service was exceptional at treating people with kindness, empathy and compassion and in how they respected patient’s privacy and dignity. Services were tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care.