Farm Lane

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

People received a safe service, provided by enough appropriately recruited, and trained staff employed to meet their needs. This meant people were supported to live safely. The registered manager, and management team assessed, monitored, and recorded risks to people that were reported by care, and other staff. Accidents, incidents, and safeguarding concerns were reported, investigated, recorded appropriately, and learnt from. Staff received appropriate training to administer, prompt, and support people to take their medicines, if necessary. Infection control procedures were followed.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider safeguarding policies, procedures, and processes were efficient, and followed current, relevant legislation. The processes that demonstrated safety concerns were reported to the registered manager, management team, recorded, frequently monitored, and raised with appropriate bodies in a timely fashion. Where appropriate, people and those important to them were involved in this process and informed about what action would be taken to keep people safe.

People had any risks to them assessed, and up to date risk assessments, and care plans were in place to help staff minimise, and prevent risks. Identified risks included supporting people with their mobility, and personal care. This meant staff had up to date information about the action they should take to manage these risks and keep people safe. The staff were supported, and enabled by the processes, and systems to report concerns, incidents, and accidents in a timely way. This kept people safe, minimised risks, incidents, accidents and reduced the possibility that they may be repeated. This meant the provider had good oversight of risks, and was able to efficiently manage them. The registered manager, and management team completed regular audits and care plans were updated if new risks were identified. A person said, “I do pretty much what I want, and staff are there to support me when I need it.”

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider safeguarding policies, procedures, and processes were efficient, and followed current, relevant legislation. The processes that demonstrated safety concerns were reported to the registered manager, management team, recorded, frequently monitored, and raised with appropriate bodies in a timely fashion. Where appropriate, people and those important to them were involved in this process and informed about what action would be taken to keep people safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.