- Care home
The Gables
Assessment report published 11 February 2026
Contents
Ratings
Our view of the service
Date of inspection: 13 14 January 2026. The Gables is a residential home providing accommodation for persons who require nursing or personal care for up to 61 people. At the time of our visit 43 people were using the service, this included 2 people on respite care. The service provides support to older and younger people and people living with dementia. It also provides support to people with physical disabilities and sensory impairments. This was the first inspection of the service. At the time of our visit there was no registered manager in post, the operations manager had recently been appointed to manage the service until a new registered manager was recruited. People’s needs were assessed prior to admission to the service, and care plans were reviewed regularly with individuals and relatives. People were supported to maintain their independence and staff ensured their dignity was maintained. We observed there were sufficient staffing levels to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Accidents and incidents were investigated and shared with the staff team, and actions were taken to learn from these to reduce the risk of reoccurrence. Additional equipment and environment checks had been implemented following an incident at the service, staff told us these were providing further assurances. People were supported by staff who had received training and understood how to keep them safe and protect them from avoidable harm. People received their medicines as prescribed, and systems were in place for the safe management, supply and disposal of medicines. Leaders were open and honest and took action where improvements were needed with personalising some people’s clinical documentation, care planning and daily recording. Strengthening of oversight and governance was in place with the implementation of new auditing processes and targeted training courses for staff. Staff told us they felt valued, listened to and felt supported. The environment was safe, well maintained and staff understood the principles of maintaining good infection control. People had a variety of activities they could engage in, either within the service or through links with the local community.
People's experience of this service
We spoke with 13 people and 4 relatives about their experience of the care provided at The Gables. We spent time seeing how people were cared for. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. People and relatives shared positive views on the care and support provided. They described staff as “Excellent with communication” and “Welcoming, kind and professional”. People were offered support to maintain their independence and staff facilitated visits to the local community. People said they had choices and were consulted about how their care was delivered and were offered a wide range of activities to participate in if they chose to. People were confident staff were well trained and competent to carry out their roles. People and relatives told us they felt safe and could approach either the staff, seniors or the leaders if they had any concerns or complaints and these would be listened to.