• Doctor
  • Independent doctor

Illuminate Skin Clinics Ltd

Overall: Good read more about inspection ratings

35 Kings Hill Avenue, Kings Hill, West Malling, ME19 4DG 0330 133 1272

Provided and run by:
Illuminate Skin Clinics Ltd

Important: This service was previously registered at a different address - see old profile

Report from 21 March 2025 assessment

On this page

Effective

Good

4 June 2025

Where treatments were used off-license, people were supported to understand the potential risks and benefits and make informed decisions about whether to engage with the treatment or not.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 3

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 3

Several of the treatments offered at the clinic were off-license (where a medicine is used outside of the terms of its product license). These were only recommended for use where alternative licensed treatments had been unsuccessful. When people were prescribed these the provider ensured that they informed the person, explained any potential risks and side effects and what the expected benefit was to be. Treatment would only begin once consent was obtained, and staff routinely monitored people to ensure the treatment was having the desired effect.

We reviewed the records for people prescribed different treatments including Glutathione IV, Kenalog, Botox and weight-loss injections.

There were several prescribers employed at the service. Their training and competency checks were being completed regularly and were up to date at the time of the inspection.

Prescribers followed the in-house protocols when offering off-license treatment to ensure it was the most appropriate option available for that individual. They ensured that where possible licensed treatments would be used instead.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 3

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.