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Archived: Rubery Court

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Inspection report

Date of Inspection: 8 August 2013
Date of Publication: 3 September 2013
Inspection Report published 03 September 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We carried out a visit on 8 August 2013, observed how people were being cared for, talked with people who use the service and talked with staff. We reviewed information given to us by the provider, reviewed information sent to us by commissioners of services and talked with other regulators or the Department of Health.

Our judgement

People who used the service were safe and their health and welfare needs were met by sufficient numbers of appropriate staff.

Reasons for our judgement

We looked to see if the service had sufficient staff to meet the needs of people who used the service. On the day of our inspection there were three care staff and the activity coordinator supporting five people and two staff supporting one person in another area of the building. There was a maintenance person who also drove the minibus when required. The manager’s hours were supernumerary to the rota.

We saw that the manager had begun to plan a new rota. They told us that as well as the activity coordinator they had recently recruited a domestic which would take the domestic duties off care staff and mean they would be able to concentrate on the delivery of care. The manager told us that they would also like to recruit a cook to relinquish these duties from the care staff too. The manager told us that their desired amount of care staff would be four care staff on mornings and afternoons and this would be achievable when one person who used the service left as it was planned.

During our observations we did not see people have to wait for their care to be delivered. One person had been able to access the community, whilst others had participated in a baking session. People looked well cared for and were supported throughout our inspection to have their needs met. Staff appeared knowledgeable of people who used the service and were able to communicate with them at a level and pace they understood. This meant that the service could demonstrate there were sufficient staff with the right skills and experience to meet the needs of people who used the service.