- Residential substance misuse service
Archived: Fairburn
Assessment report published 11 December 2025
Contents
Ratings - Residential substance misuse services
Our view of the service
The date of assessment was 7 to 8 October 2025.
Tom Harrison House was an independent residential substance misuse service. The service provides residential rehabilitation for drug and alcohol addiction across five locations, Tom Harrison House No .4, Tom Harrison House No .11, Fairburn, Lisburn and Eskburn. No. 4 and No. 11 provide the offices, therapies and activities space. Fairburn, Lisburn and Eskburn provide the beds for the service. All five locations were inspected as part of this assessment.
The service specialises in supporting UK Armed Forces veterans, those still serving, and emergency services personnel. The service was mixed sex for adults over 18 years old. The recovery model was a 12-week structured programme of group work, therapies and activities. The provider was made up of 5 locations, No. 4 Tom Harrison House, No. 11 Tom Harrison House, which provided therapy rooms and administration, and Lisburn, Fairburn and Eskburn which provided residential beds. All 5 locations were inspected as part of this assessment.
We reviewed 6 client care and treatment records. We carried out a tour of the environment. We spoke to 6 members of staff including the registered manager.
The service was registered on 13 September 2022; this was the first assessment of the service.
People's experience of this service
We spoke to 7 previous or current clients as part of our assessment. Feedback from clients was positive, they described staff as supportive and kind and said that they felt they could speak open and honestly to staff and with the group. Clients were positive about their involvement in care and treatment and could give their views and opinions.
During the inspection, we observed that staff were knowledgeable about clients and had a calm and empathetic attitude toward them. We observed group sessions where clients were open, and staff were supportive and respectful.
Clients told us they felt safe in the service, and they enjoyed the activities they had access to.