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Archived: Dimensions - 199 Doseley Road

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Inspection report

Date of Inspection: 6 April 2011
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

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People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

People are protected by safe systems within the home for the administration, storage and recording of medications prescribed for their use.

User experience

During our visit we observed two staff administering medication to one person. Staff followed their procedure which was seen to offer numerous safeguards against error. The person receiving the medication decided where to be when receiving the medication and also how to receive it. Staff accommodated these wishes discreetly and the person was visibly happy that they had been listened to.

Other evidence

All staff must receive training and have a competency assessment before they are allowed to administer medication within the home. In discussions staff demonstrated that they were clear about this. Medication is stored in lockable cabinets in people’s own rooms. Individual records are kept to support the administration of medication and the staff who administered the medication during our visit were clear as to how records should be kept.

The manager keeps a list of staff who are competent to administer medication and one staff member said that they were currently doing their trainings which was described as being, “Comprehensive”.

Some medications can only be administered after staff have been trained by a health care professional and records are also kept to show which staff are competent in relation to administering these.

Errors are recorded and reviewed by the manager who carries our regular audits to ensure arrangements are protecting people from mistakes or omissions.