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Archived: Dimensions - 199 Doseley Road

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Inspection report

Date of Inspection: 6 April 2011
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

People living at 199 Doseley Road benefit from the home working with outside agencies to ensure continuity of care and support.

User experience

We did not speak with the people using the service about the way in which it cooperates with other providers.

Other evidence

As part of this review we spoke with two social care professionals, two health care professionals and two relatives of people living at the home. They all told us that communication with the home is now good. Everyone reflected on problems in the past but all felt that now the home is working with outside agencies effectively and as a result the people living at 199 Doseley Road are happier and better supported.

Staff told us that reviews are held regularly and involve all of the people who support the individual. Care plans reflect that other agencies have input into developing care plans and risk assessments and we were told this in conversations. A social care professional told us that the home is very, “Open” and a recent professionals’ meeting commended the home for their, “Openness and joint working”.