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Archived: Dimensions - 199 Doseley Road

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Inspection report

Date of Inspection: 6 April 2011
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

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Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

The home has taken steps to ensure that people living at the home enjoy a varied and nutritious diet and that staff understand the importance of this in relation to maintaining people’s good health.

User experience

When we visited the home we saw one person organising a snack and one person enjoying a favourite drink. Staff were aware of what foods people can and cannot eat.

A relative told us that the home has, “A good choice of menu and drinks are always on hand”.

Other evidence

The organisation completed a Provider Compliance Assessment in relation to this outcome and demonstrated that they were complaint. They also gave examples of how they plan to improve further. They said that all staff must now attend training in relation to healthy eating and nutrition. The PCA said that this is happening to ensure that, “We will be able to support people to make healthy eating choices in a more informed way”. In conversations, staff confirmed that they have attended this training and staff records contained certificates of attendance. One person said that this training had been, “Very good”.

A health care professional told us that they had been working with the home to support people in relation to feeding and swallowing. The person said that the home always takes on board suggestions and considers there to be, “Good communication” between them and the home.