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Archived: St George's Nursing Home Requires improvement

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Inspection report

Date of Inspection: 12 July 2012
Date of Publication: 23 August 2012
Inspection Report published 23 August 2012 PDF


Inspection carried out on 12 July 2012

During a routine inspection

The service and the people who used the service had experienced a lot of change in recent months. A new manager, a new regional manager and a new deputy manager had all commenced work with the service within a few weeks of our inspection. The new manager had been in post two weeks when we inspected.

Two activities coordinators were working for the service so that people were provided with social and recreational activities seven days a week.

One person who used the service and could mobilise with support was in bed when we inspected. When we spoke to the deputy manager later in the day they told us that that this person was supported to get up every day and they were surprised to find that they were still in bed. When we had spoken with this person earlier in the day they told us that they never got asked whether or not they wanted to take part in activities.

We sat with someone who was eating their lunch in their room. They had been given their main meal and their hot pudding at the same time. This person did not eat very much of their lunch and they told us that the main meal had gone cold and that the pudding was too dry to eat.

One person we spoke with had only used the service for a few months. They told us that they were �settled in now� and that they were �well looked after�.