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Archived: Cameron House

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All reports

Inspection report

Date of Inspection: 15 June 2011
Date of Publication: 24 July 2011
Inspection Report published 24 July 2011 PDF

Overview

Inspection carried out on 15 June 2011

During a routine inspection

Comments from people who use the service about the care and support provided at Cameron House were generally positive. People with whom we spoke told us they were happy living at Cameron House and that they were happy with the care and support provided by staff. People told us that there was enough staff to support them with their needs.

People told us they liked the home and that they found the home environment to be suitable and to meet their needs. People told us that they found the home to be clean and tidy. We were also told by those with whom we spoke that they liked their personal room and were able, when they moved in, to bring in their personal belongings and, where appropriate, small items of furniture so as to make it homely.

People told us they knew how to make a complaint and that they felt able to express their views and concerns if the need arose. People also told us that they felt safe and that, if they had any concerns or worries, they would discuss them with their relative or a member of staff.