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Archived: Cotswold Lodge

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All reports

Inspection report

Date of Inspection: 27 September 2011
Date of Publication: 19 October 2011
Inspection Report published 19 October 2011 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

The standard of cleanliness and infection control in the home was poor. People are not sufficiently protected from risk of infection due to the overall poor standard of cleanliness.

Overall, we found that improvements were needed for this essential standard

User experience

We did not speak directly to people about this outcome.

Other evidence

We have also addressed concerns about cleanliness and infection control in Outcome 10.

During the visit we did a tour of the home and found that it was not cleaned to an acceptable standard. We saw that communal facilities such as the showers and bathrooms were dirty. There were areas in these rooms that could harbour infection, such as where there were missing tiles, gaps in flooring around toilet pedestals and walls, rusting radiators and a mouldy soap dish. All of the bedrooms we saw had not been cleaned to a satisfactory standard, they had dirty skirting boards and some walls had evidence of spillages on them of unknown substances that staff appeared not to have noticed. One had a broken wash hand basin pedestal and wooden soap dish black with what looked like a mould.

Shared areas of the home were visibly dirty and grubby with some worn and broken furnishings and furniture. One bedroom had an unpleasant odour; staff explained that the room had not yet been cleaned. The home does not employ a cleaner so staff are responsible for all the laundry, cleaning and cooking. Staff told us it is hard to find time to do more than basic cleaning as the care of people comes first. There appeared to be no cleaning plan other than for the most basic cleaning tasks. The kitchen was the only area that was clean, hygienic and well presented.