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Preston Private Requires improvement

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Inspection report

Date of Inspection: 13 June 2013
Date of Publication: 26 June 2013
Inspection Report published 26 June 2013 PDF

Overview

Inspection carried out on 13 June 2013

During a routine inspection

We looked at outcomes 1, 2, 4, 11, 12, 16 and 17. At our last inspection we found non compliance with outcome 1. At this inspection we observed that improvements had been made and all outcome areas were assessed as compliant.

People told us what it was like to live at this home and described how they were treated by staff and their involvement in making choices about their care.

People also told us they could choose what and when they did things in the home. People told us they decided how they wanted to be supported with their care and this included the gender of their carer. We saw that there were no rules imposed on people.

People had their needs assessed and we saw that they were asked about their care and support and agreed to it. People told us they were treated with dignity, kindness and respect.

People�s care and support plans detailed their care needs and these were kept under review. We found family members were happy with the care of their relations

People told us that they were consulted about the quality of the service they received and if they had concerns or complaints about their care they knew who to talk to.