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Preston Private Requires improvement

All reports

Inspection report

Date of Inspection: 10 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

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Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

We found that there was compliance with this outcome. People living at the home are safe and their health and welfare needs are met by competent staff.

User experience

People who live at the home told us staff are very good, and well trained in what they do, One resident spoken to said, "I have confidence in that they know what they are doing".

Other evidence

One staff member spoken to on the EMI part of the home said, "The management are supportive with training and I have recently attended 'Dementia' courses".

We spoke to a relative visiting who complemented the staff on the way they treated the residents and the professionalism they show, She said, "Its comforting to know the staff are competent".

We asked staff about support or advice in an emergency, at weekends or during the night and were told that there is always a nurse available who can be contacted.

Staff told us that they receive formal supervision.