You are here

Preston Private Requires improvement

All reports

Inspection report

Date of Inspection: 10 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

Contents menu

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

We found that there was compliance with this outcome. People living at the home benefit from having appropriate and mixed numbers of skilled and experienced staff on duty at all times

User experience

People who live at the home told us that there are always staff available to help them and that this is also the case at weekends and during the evenings. Residents have specific keyworkers and has regular one to one time with them. One resident spoken to said, "It helps that I have one person I can talk to if I have any problems".

Other evidence

We spoke to the nurse in charge and looked at staff rotas, it was clear a sufficient mix of nursing, care, domestic and admin staff are on duty at all times to meet the needs of the people living at the home. One staff member spoken to said, "We could do with more staff but I must say we are never short".

We observed staff were not rushing around and had time to spend with people on an individual basis especially in the EMI part of the home.

Information from social services contracts told us they are happy with staffing levels at the home. Also the EMI unit is now staffed appropriately with trained people who have had dementia training.

In addition to care staff a number of other support staff were employed such as an administrator and activities coordinators. We observed in the afternoon, 'bingo' with good participation from the residents one said, "I do like the bingo afternoons".

We spoke to staff members who were satisfied with the amount and mix of staff on duty at all times. They felt they had time to care for the residents and spend time with them.