- GP practice
Archived: Whitestone Surgery
Report from 2 December 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment: 13 December 2024. Whitestone Surgery is an NHS GP practice located within the Coventry and Warwickshire Integrated Care System (ICS) in an area of low deprivation. The practice delivers General Medical Services (GMS) to a patient population of approximately 2,400. Following the inspection in January 2024 the practice was rated inadequate overall and for all key questions but rated as requires improvement for caring. We took urgent action to protect the safety and welfare of people using this service. Under Section 31 of the Health and Social Care Act 2008 we imposed a temporary suspension of six months on the registration of the provider in respect of the following activities: Diagnostic and screening procedures, Family planning, Maternity and midwifery services, Treatment of disease, disorder or injury and Surgical procedures. The caretaking team organised by NHS Warwickshire and Coventry Integrated Care Board (ICB) had continued to manage the practice for the extended 6 month suspension period to ensure people received continuity of care.
We carried out a focused assessment on 11 July 2024 to establish if the provider, Dr Sacha Simon could resume the delivery of regulated activities or the suspension must be extended further. The provider was unable to demonstrate that effective governance arrangements would be implemented to manage risks, performance and deliver safe care to patients who used the service, therefore the provider was suspended for a further 6 months.
We conducted this announced remote assessment of Whitestone Surgery to review the extended 6 months suspension and establish if the provider, Dr Sacha Simon could resume the delivery of regulated activities or we must extend the suspension further. The suspension was due to expire on 18 January 2025. As the provider was suspended from delivering regulated activities at Whitestone Surgery, the assessment focused on the planned changes to governance systems, processes and leadership to mitigate risk and ensure improvements were implemented and sustained. We assessed quality statements across the key question, well led but did not provide a rating as this was a focused follow up assessment.
We carried out an interview with the provider using video conferencing and reviewed their action plan and documents submitted as evidence. The provider was unable to demonstrate that effective governance arrangements would be implemented to manage risks, performance and deliver safe care to patients who used the service. The suspension was extended for a further 3 months.
The experience of people using the service was not assessed as part of this assessment.