Archived: Whitestone Surgery

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Inadequate

• Caring

  Requires improvement

• Responsive

  Inadequate

• Well-led

  Inadequate

Our view of the service

Date of assessment: 11 July 2024. Whitestone Surgery is an NHS GP practice located within the Coventry and Warwickshire Integrated Care System (ICS) The practice delivers General Medical Services (GMS) to a patient population of approximately 2,400. Following a short notice announced inspection on the 18 January 2024, the practice was rated inadequate overall and for all key but rated as requires improvement for caring. Due to the significant concerns we identified we took urgent action to protect the safety and welfare of people using this service. Under Section 31 of the Health and Social Care Act 2008 we imposed a temporary suspension of six months on the registration of the provider in respect of the following activities: Diagnostic and screening procedures, Family planning, Maternity and midwifery services, Treatment of disease, disorder or injury and Surgical procedures. The suspension was due to expire on 18 July 2024. NHS Warwickshire and Coventry Integrated Care Board (ICB) who commissioned the services of the practice organised for a caretaking team to manage the practice for the 6 month suspension period to ensure people received continuity of care.

We conducted this announced remote assessment of Whitestone Surgery to review the six month suspension and establish if the provider, Dr Sacha Simon could resume the delivery of regulated activities or we extend the suspension further. We assessed 11 quality statements across the key questions safe, effective and well led but did not rate the assessment as this was a focused follow up. We carried out an interview with the provider using video conferencing and reviewed their action plan and documents submitted as evidence. The provider was unable to demonstrate that effective governance arrangements would be implemented to manage risks, performance and deliver safe care to patients who used the service, therefore the provider was suspended for a further 6 months.