- Independent hospital
108 Medical Limited - Harley Street
Assessment report published 17 December 2025
Ratings - Outpatients
Our view of the service
We carried out an unannounced inspection of 108 Medical Limited - Harley Street on 18 September 2025 in line with our assessment priorities. We assessed the following assessment service group.
Outpatients
Overall, the service was rated as good.
The service provides outpatient consultation and assessments including surgical consultations and post-operative follow ups for patients who had been operated on by the surgeons who had practicing privileges from the provider. Surgical procedures were not performed at this clinic. These were performed at a hospital which was not part of this service, but where the consultants had practising privileges. Practising privileges are a system of checks and agreements whereby doctors can practice in hospitals without being directly employed by them.
Facilities at the clinic included a treatment room, an X-ray machine, a mammography scanner, an ultrasound scanner, 2 patient waiting areas, 4 consulting rooms, and a reception area. The service had no overnight beds. The service has had a registered manager in post since May 2013.
The clinic was last inspected in September 2013 using the Care Quality Commission’s (CQC) previous methodology and was assessed as meeting all standards. The CQC did not rate services at the time of the last inspection. This was the first rating of the service.
People's experience of this service
We spoke with 4 members of staff including administrative staff, a manager, lead surgeon and a nurse. We also spoke with 4 patients and reviewed patient’s medical records.
Patients we spoke with were all very positive about the service they received and the staff who provided it. They appreciated rapid access to specialists’ care and treatment, the time and space to discuss concerns with consultants. They said they were offered emotional support during their ultrasound scanning procedure and other procedures.
Feedback from patients was positive about staff, they said they were treated with warmth and kindness and were provided with effective care and treatment. People told us they were seen soon after they arrived and were informed about any delays in waiting times.
Patients said staff introduced themselves and were polite and friendly. They told us they were helped to find their way around the clinic and staff offered hot and cold drinks if they had to spend longer than expected in the clinic.