You are here

Archived: Overdene House

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 22 July 2011
Date of Publication: 19 September 2011
Inspection Report published 19 September 2011 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

Our judgement

The provider is meeting this essential standard because the registered provider monitors the quality of the service.

User experience

We did not specifically ask people about this outcome area.

Other evidence

We spoke to a senior member of staff about how the home ensured that the services provided were of sufficient quality. They told us about the provider’s audit programme and gave examples of audits for meals and medicines. We saw that the provider has appropriate systems in place to monitor the quality of the service that people receive and to respond to any issues that are identified.

When we looked at care plans we saw that these plans had been subject to an audit and that was recorded in the plans themselves.