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Archived: Overdene House

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All reports

Inspection report

Date of Inspection: 22 July 2011
Date of Publication: 19 September 2011
Inspection Report published 19 September 2011 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

The provider is meeting this essential standard because people who use the service can be confident that the care will meet their individual needs.

User experience

One person told us that the care that they received was “all right” and when asked about other aspects of the home said too that “everything is all right”. Another person on the young people’s unit told us that their care “is OK”.

We were told by a resident that in their experience the nursing care was “OK”. They expressed a concern about having people other than the care staff to talk to but they were positive about the activities that were organised. They said that there was “nothing wrong” at the home.

Other evidence

When we visited the home we saw people receiving safe and appropriate care. We noted that adjustments had been made for individuals and that in one case these were substantial and very specific.

We looked at the care plans for a number of residents and we saw that they were comprehensive and up to date. It was clear that they were personalised and that the individual needs of residents were assessed prior to admission and this continued during their stay. When required these included risk assessments and we were able to see that risks specific to particular residents had been assessed.