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Inspection report

Date of Inspection: 5 September 2012
Date of Publication: 4 October 2012
Inspection Report published 4 October 2012 PDF

Overview

Inspection carried out on 5 September 2012

During a routine inspection

Some of the people living in the home were unable to tell us about their experiences. We spent time with the people and observed interactions between the people and the staff.

Some people using the service expressed that they were happy. They were participating in activities which they were enjoying.

We saw that people were responsive in the company of staff. They were able to let staff know what they wanted and we saw staff responded in a caring and positive way.

People using the service told us that they enjoyed staying at the home. They said the staff were polite and respectful.

People said: "I can get up and go to bed when I like, I go out as much as possible, everything is 'A1' here". "The staff support me to do what I want". "I've got everything I need here I would recommend the service".