Cambian Asperger Syndrome Services Limited - 18 Kings Park Road

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question as good. At this assessment the rating has remained a good. This meant people were supported and treated with dignity and respect and involved as partners in their care.

This service scored 80 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider always treated people with kindness, empathy and compassion and respected their privacy and dignity. Staff treated colleagues from other organisations with kindness and respect.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

The provider was exceptional at promoting people’s independence, so people knew their rights and had choice and control over their own care, treatment and wellbeing.

People were actively in control of their daily living. They were encouraged and supported to make meaningful choices and maintain their independence. The promotion of life skills and independence was a focus for the service, which achieved positive outcomes for people. Staff consistently demonstrated an exceptional understanding of people’s individual needs and preferences. Peoples named key workers planned with people the support they needed, which was regularly reviewed and adapted, to develop people’s independence and their life skills. For example, cooking, accessing education, travelling within the local community and longer distances to enable visits to family, shopping and managing finances. The provider promoted a culture that encouraged people’s independence, and this was embedded into staff’s day-to-day practice.

Staff celebrated people’s achievements and proudly described how people had been supported to develop skills and enhance their lives further and achieve their goals. For example, people had moved into supported living, lived independently, attended university and been employed in their chosen career. A staff member said, “The aim and objectives in our service is developing the young people into being independent in most of their day-to-day activities. We pride ourselves in our support with our young people achieving their goals in life. We have helped our young people to manage their medicines independently, take the bus/train independently, work experience, cook on their own and book GP appointments.”

Another staff member told us they provide a, “Supportive and nurturing environment that promotes individual growth and helps our young people on their road to independence. For example, empowering our young people to build life skills and confidence.”

A relative told us, “Staff at the house have supported [person] so brilliantly. They have made tremendous progress, and it has been incredible to watch. I couldn’t be more proud of [person]…they are just living their best life. It is just wonderful. Their skills have just sored…They are growing and I can see at the end of this they will be able to achieve their ambitions.”

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.