Hesketh Lane Dental Practice

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Patient feedback provided a positive view of the dental team and care provided by the practice.

We were provided with a patient survey. 25 patients were surveyed, of those 96% described their overall experience of the dental surgery as “very good” or “good”.

We could see that where patients had made comments and suggestions, these had been reviewed and addressed as appropriate.

Staff felt respected, valued, and supported, with positive feedback on the approachable leadership and the team atmosphere. Opportunities for training and career progression were appreciated and overall, the practice was seen as a good place to work with a supportive environment.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.