- Care home
Rebe
Assessment report published 9 October 2026
Contents
Ratings
Our view of the service
About the service
The service is a care home. There were 3 people using the service at the time of the assessment. Rebe is a modern house set on 3 floors and located in a small community of other residential houses and neighbours.
Who the service is for
This service supports autistic people and people with a learning disability. The service uses a household model of care. People live in small groups that share a kitchen, lounge and dining area, but have their own room with en-suite. This helps create a familiar home environment where staff can support people in a more personal and flexible way.
Key findings
We carried out this assessment on 15 July to 14 August 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
People’s risks were assessed and people and their relatives were involved in the process; there were systems to ensure the environment was safe.
There were effective systems to safeguard people from abuse. Staff and managers had completed relevant adult safeguarding training for their roles and were informed about safeguarding practices and how to report concerns. Staff told us they were confident in speaking up and raising any concerns, “I have no qualms doing this. I am always comfortable approaching management here. I have not had to formally whistle blow in 15 years.”
Medicines were administered safely. Staff had been trained in medicines management and records demonstrated people received their medicines as prescribed.
People were supported by enough staff who had the skills and knowledge to support them safely. Staff had completed their required training and attended refreshers. Training included learning disabilities, equality and diversity and LGBQT+ topics. A senior staff member told us, “It is good. We get refresher courses regularly. We always listen to staff who say they would like more training on something. For example, we identified that we had gaps in our knowledge on LGBQT+.”
The provider met the requirements of the Accessible Information Standard. Communication support was provided on an individual basis in the form of Makaton sign language, social stories and pictorial guides. They used easy to read booklets to help people understand medical treatments, bereavement and safeguarding.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the service was fully compliant with the guidance.
People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. In care homes, this can be done through a procedure called the Deprivation of Liberty Safeguards (DoLS), which is part of the Mental Capacity Act 2005 (MCA). We checked whether the service was working within the principles of the MCA and how they managed DoLS within the service. We found that staff and management worked within the MCA. DoLS authorisations were appropriately applied for and overseen. People were not subject to unlawful or excessive restrictions they had choice, control and freedom over their lives.
A stakeholder partner recently visited and assessed a person for a further DoLS authorisation. Their findings corroborated the service were working within the principles of the MCA. They confirmed staff minimised restrictions by using verbal prompts, visual aids, and positive reinforcement rather than physical intervention. The person’s choice and control was promoted by offering choices in meals, clothing, activities, and daily routines. Staff adapted communication to the person’s needs. Independence was encouraged by supporting the person to complete tasks they could safely manage, such as simple meal preparation and tidying their room.
People's experience of this service
An Expert by Experience spoke with relatives to gain their feedback on the service and the support their family member received. Relatives spoke positively about the care and support their family member received at Rebe. The kind and caring approach of staff was confirmed by our on-site observations. We reviewed feedback the service received from people following care plan reviews and surveys of the care provided.
People received a holistic assessment of their needs. People’s choices and preferences were respected and independence promoted, including lifestyle choices. Comments from relatives included, “She has a choice of bedtime and likes to close her door” and “A review meeting was held and I felt [my family member] could do more activities, swimming has now started again and she visits a petting farm.”
Relatives told us they were involved in their family members regular reviews, “I always go to the review the social worker attends, I receive a copy of the plan.” Relatives said they received regular communication and were informed of any events or changes, “I am always informed about the GP or any appointments.”
People received a caring service from a trained and consistent staff team. Relatives told us, “The care is really good. Staff are very patient, knowledgeable and caring. Importantly also very stable and they try not to use agency staff”, “The staff are obviously happy as there is very little change. They are so empathetic” and “I believe the staff are well trained especially around behaviour management, they have got to know [family member] really well.” Other comments included, “I feel [my family member] is absolutely safe. The staff are very responsive. The home is well managed with a stable staff.”
Relatives were complimentary about day-to-day life at Rebe. “The house is very clean and [family member’s] room was recently redecorated with new bedding purchased” and “The food is very healthy with a takeaway on a Friday night.”
Staff told us they loved their job and ‘the residents’. Comments included, “We can see when the residents are having a fantastic time and where we are able to support them further” and “The best thing is taking service users on holiday. I took [people] on holiday and it is lovely to see them so relaxed and so nice to see them enjoy what I can enjoy.”