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Archived: Barnsley MBC Learning Disabilities - Domiciliary Care Team

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All reports

Inspection report

Date of Inspection: 1 October 2012
Date of Publication: 17 October 2012
Inspection Report published 17 October 2012 PDF

Overview

Inspection carried out on 1 October 2012

During a routine inspection

We talked with three people who used the service including by telephone during our inspection visit. People told us they were happy with the personal care they received, liked all the staff that looked after them and were supported to access health services when this was required. Some comments captured included, �yes, all the staff help me� and �I�m happy, I can�t think of any improvements needed to the service�.

We talked with two relatives of people who used the service who explained how they were happy with their family member�s care. Both relatives provided positive examples of how their family member�s care was provided by members of staff. Some comments captured included, �brilliant (regarding overall care)�, �care is very good�, �[staff] couldn�t do any better� and �they (staff) are always friendly and helpful�.