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Inspection report

Date of Inspection: 17 December 2012
Date of Publication: 15 January 2013
Inspection Report published 15 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We carried out a visit on 17 December 2012, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The people and relatives we spoke with told us that they had no concerns about the service. They all said that staff at the service kept people safe.

We saw that the service had its own safeguarding adults’ framework. This guidance described the roles and responsibilities in safeguarding and described what abuse was. There were also flowcharts to assist staff with the process for raising a safeguarding referral.

We looked at a sample of three staff files. All had CRB (police clearance) checks which were current. All three members of staff had current safeguarding training.

We spoke with two members of staff, both confirmed they had received safeguarding training and could describe to us what they would do if they suspected or witnessed abuse.