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Disabilities Trust - 4 Pages Orchard Outstanding

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Inspection report

Date of Inspection: 15 November 2012
Date of Publication: 12 January 2013
Inspection Report published 12 January 2013 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 November 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who use the service and others.

Reasons for our judgement

People who use the service, their representatives and staff were asked for their views about their care and treatment and they were acted on.

Audits take place regularly and we examined a sample of these. People had regular reviews of their care and these always included family members, health and social care professionals. Written comments made during reviews, demonstrated that family members were confident about the management of the service, the experienced staff and care provided.