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Archived: The Owls Care Home

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Inspection report

Date of Publication: 6 July 2013
Inspection Report published 06 July 2013 PDF


During a check to make sure that the improvements required had been made

The home was non-compliant to outcome 14 at our last inspection. This was because The Owls training matrix and staff training files were unclear. We were only able to identify minimal provision of training to a few staff. Consequently, staff were not always fully supported to carry out their responsibilities.

The provider completed an action plan that demonstrated how the home intended to address their non-compliance. This highlighted an updated training matrix. Further submitted evidence demonstrated training that staff had completed since the last inspection.

We were informed that ten staff had received a variety of training and that further guidance would be provided on an ongoing basis. We were assured that this would then enable staff to continue to be able to carry out their duties effectively. Evidence provided showed that staff had received training in medication and safeguarding. Further training provision included manual handling, health and safety and valuing diversity.

The Owls had also undertaken training on infection control and food hygiene. This meant that staff were able to complete their additional responsibilities within the home to maintain cleanliness and safe food preparation.