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Archived: Carewatch (Derby)

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Inspection report

Date of Inspection: 16 January 2012
Date of Publication: 29 February 2012
Inspection Report published 29 February 2012 PDF

Overview

Inspection carried out on 16 January 2012

During an inspection in response to concerns

People we spoke with told us:�Carewatch is an excellent service provided by extremely caring staff.� �My relative feels very fortunate in the carers she has they are really appreciated.� �Excellent service times are somewhat erratic but I think that is down to staffing problems.� One person did state that �the care varies depending on the carer allocated.�

The people we spoke with did not have any complaints or concerns� with the service.