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Inspection report

Date of Inspection: 27 February 2013
Date of Publication: 21 March 2013
Inspection Report published 21 March 2013 PDF | 76.61 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We carried out a visit on 27 February 2013, talked with staff and reviewed information we asked the provider to send to us.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We reviewed the section in the CPA overview report on personnel. It stated 'staff are knowledgeable. There is a system of competency assessment... but it does not cover all staff for all activities'. Senior staff told us there was now a plan to address this.

The staff we spoke with said they had regular appraisals with their manager. They described the process as valuable. Staff said they were supported through supervision and training. One member of staff showed us their log of competency to perform certain procedures. Staff said there were regular team meetings and communication amongst all team members. The senior manager told us the appraisals for the consultant pathologists were undertaken as part of their NHS contracts. This was confirmed by one of the consultant pathologists we spoke with. Staff received appropriate professional development.