• Care Home
  • Care home

Holmwood Rest Home

Overall: Good read more about inspection ratings

39 Chine Walk, West Parley, Ferndown, Dorset, BH22 8PR (01202) 593662

Provided and run by:
Margaret Anne Gallagher

Report from 14 February 2024 assessment

On this page

Caring

Good

Updated 29 February 2024

Staff were supported by the management to understand the vision for the service. The service had a homely, relaxed feel. Staff were supported well and therefore put everything into the care they provided for people. People felt staff knew them well and were kind.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

Treating people as individuals

Score: 3

Independence, choice and control

Score: 3

Responding to people’s immediate needs

Score: 3

Workforce wellbeing and enablement

Score: 3

Robust recruitment and staff well being policies and procedures were in place. Access to support both inside and outside of the home were available. There was an open culture, staff and managers felt comfortable supporting each other for the good of the people they support.

Staff told us they were supported by the registered manager and the provider. One staff member told us, “I love my job, I get on with everyone.” Another staff member said, “This is the best home I have worked in; we feel supported.” The registered manager told us it was important to work as a team and they were confident the team was happy and worked well together.