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Walkers Close

Overall: Good read more about inspection ratings

Domiciliary Care Agency, 3-6 Walkers Close, Shefford, Bedfordshire, SG17 5DE (01462) 819112

Provided and run by:
Central Bedfordshire Council

Important: The provider of this service changed. See old profile

Report from 18 January 2024 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Walkers Close is a supported living service providing care and support to up to 6 people living in their own flats. People supported may be autistic or living with a learning disability. We carried out our on-site assessment on 2 February 2024, and our off-site assessment activity started on 22 January 2024 and ended on 2 February 2024. At the time of our assessment, 2 people were being supported with personal care. We looked at 5 quality statements: Safeguarding, Involving people to manage risks, Safe and effective staffing, Independence, choice and control and Equity in experiences and outcomes. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

People's experience of this service

People told us they felt safe and appropriately supported. Care was person-centred and reflective of people's preferences and interests. Staff promoted people's independence. The ethos, values, attitudes and behaviours of leaders and care staff ensured people lead confident, inclusive and empowered lives.