- Homecare service
Sky Homecare Ltd
Assessment report published 27 July 2026
Contents
Ratings
Our view of the service
Date of assessment 19 June 2026
Sky Homecare Ltd is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection, 2 people were receiving personal care. This is the first time CQC has carried out an inspection of this service. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led and good overall.
Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people. Robust staff recruitment practices were in place.
People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure people’s needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support were person centred.
People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff and people who used the service spoke positively about the leadership team. There was a shared and open culture at the service.
People's experience of this service
People we spoke with expressed satisfaction with the service and the support they received. A person told us, “They are very good. The person [staff member] they send me knows what they are doing. They understand my needs.” A relative said, “They [person] are very happy with the service they are getting. They [the provider] do things in a professional manner.” People experienced care that was person-centred, based around their individual needs. Staff who worked with people interacted with them in a way that promoted their privacy, dignity and independence. People received care and support that was safe, effective, caring, responsive and well-led.