- Independent mental health service
Cygnet Hospital Wyke
Assessment report published 10 August 2026
Contents
Ratings - Acute wards for adults of working age and psychiatric intensive care units
Our view of the service
Cygnet Hospital Wyke is an inpatient mental health hospital provided by Cygnet Health Care Limited. The service provides care to a maximum of 31 male patients. There are two wards:
- Phoenix ward is an Acute service for men with 19 beds, all of which were being used at the time of this visit.
- Bennu ward is a Psychiatric intensive care unit (PICU) service for men with 12 beds, 6 of which were being used at the time of this visit.
Cygnet Hospital Wyke has been registered with Care Quality Commission (CQC) since November 2010. The hospital is registered to carry out the following regulated activities:
- Treatment of disease, disorder or injury
- Assessment or medical treatment of persons detained under the Mental Health Act 1983.
CQC last carried out a comprehensive inspection of this service on 26 to 28 November 2024. At that inspection we rated the service as ‘good’ across all five key questions. At the time of our last inspection, the service provided care across three wards for male patients. Kingfisher and Phoenix wards provided the acute services for men and Bennu ward provided the psychiatric intensive care service. The service had since closed Kingfisher ward, and the ward was not in use at the time of our inspection.
Following this assessment, we rated the service as good. Patients and carers spoke highly of the service. They told us the care delivered by staff felt safe and supportive. The service was recovery-oriented and took a multidisciplinary approach where professionals genuinely implemented suggestions by their colleagues from other disciplines when working with patients. Patient and clinical areas were clean, well maintained, and developed with patient input.
People's experience of this service
During our inspection, we spoke with 2 patients on Bennu ward and 5 patients on Phoenix ward. We also observed a group activity, and reviewed patient feedback. Overall, patients spoke positively about their experience of the service.
Patients described the service as good, with some patients telling us it was the “best hospital they’ve been to”. They told us that staff were available to talk to when they needed support, listened to them, and were caring and respectful. Patients mostly reported feeling safe on the wards. They also told us they appreciated the variety of activities available to them.
Patients told us that they felt the service empowered them to be more independent and live healthier lives. They spoke positively about their plans for the future and how the service was supporting them with these.
We spoke with 3 carers who all spoke positively about the care provided to their relative. They told us care was person-centred, kept their relative safe, and showed that staff understood their relative’s individual needs. Staff were described as “amazing”, “brilliant”, “really open” and communicative, “helpful”, and "very kind and very respectful". One relative described their encounters with staff as "very reassuring" and stated "they are treating him like a human being".