- Independent mental health service
Cygnet Hospital Stevenage
Assessment report published 18 December 2025
Contents
Ratings
Our view of the service
Date of on-site assessment, 30 September 2025.
Cygnet Hospital Stevenage is part of the Cygnet Health Care group which offers a range of services for adult individuals with mental health needs and learning disabilities. Cygnet Hospital Stevenage opened in May 2006 and consists of 6 wards, including 2 Acute wards, 2 Psychiatric Intensive Care Units (PICUs), a low secure ward and a Medium secure ward.
Tiffany Ward – Female acute ward
Chamberlain Ward – Female PICU
Orchid Ward – Male acute ward
Pattison Ward – Male PICU
Saunders Ward – Male Low Secure
Peplau Ward – Male Medium Secure
This on-site assessment and report is based on review of the Acute and PICU wards.
Cygnet Hospital Stevenage is registered by the Care Quality Commission (CQC) for:
Assessment and medical treatment for persons detained under the Mental Health Act 1983.
Treatment for Disease, Disorder, and Injury.
The last inspection of Cygnet Hospital Stevenage, Acute and PICU wards took place in June 2021. This was a focussed inspection looking at Safe and Well-led key questions. At that inspection, the provider received an overall rating of good. Safe was rated as Requires Improvement and Well-led was rated as Good. We found 1 breach of Regulation 15, Premises and equipment regarding cleanliness of the environment. We did not inspect Effective, Caring and Responsive the rating for these remained the same as the previous inspection in January 2020. All three of these key questions were rated as Good.
We carried out this responsive assessment due to receiving information of concern. We assessed 33 quality statements across the Safe, Effective, Caring, Responsive and Well-led key questions.
During this assessment we spoke with staff including hospital managers, nurses and healthcare assistants. We inspected the ward environments and clinic rooms at the hospital. We observed staff and patient interactions on these wards. We reviewed patient care records, and patient prescription charts and reviewed minutes of various meetings, policies and procedures, data and documents relevant to the running of the service.
At our last assessment we rated this service as Good overall. At this assessment the rating remains Good.