- Independent mental health service
Cygnet Hospital Beckton
Assessment report published 13 June 2025
Contents
Ratings
Our view of the service
Date of inspection: 10 – 27 December 2024.
Cygnet Hospital Beckton provides acute wards for adults of working age and psychiatric intensive care units (Hooper Ward and Svanna Ward), and personality disorder services (New Dawn Ward and Upping Ward). This inspection looked at both services following concerns about an increase in safety incidents across the wards. The scores from the quality statements covered during this inspection have been combined with existing scores for any quality statements not covered. Together, these calculate the new key question ratings. We rated acute wards for adults of working age and psychiatric intensive care units as requires improvement. We rated personality disorder services as requires improvement. The overall rating of Cygnet Hospital Beckton has changed to requires improvement. In our inspection of both services, we found concerns in relation to safe care and treatment, staffing and governance which have resulted in breaches of the regulations. However, we also found areas of good practice which included patients being supported to have choice and control of their care and treatment, able to provide feedback on their care, and a supportive and open team culture where learning was shared. The personality disorder services had made improvements in relation to safe staffing numbers and was no longer in breach of this.