- Dentist
Harwood Dental Care
Assessment report published 8 December 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 11 November 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Bolton, Greater Manchester and provides private dental care and treatment for adults and children.
There was step-free access to the practice via a portable ramp and on street parking near the practice.
The practice had 3 treatment rooms. The total number of staff was 19. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 3 dental nurses, 1 receptionist and the practice manager.
People's experience of this service
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 28 patients. On the day of our inspection, we saw patient feedback from a further 24 patients, who had left online reviews within the last 4 weeks. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: “I can confidently say that Harwood Dental Care deliver care of an exceptional standard — clinically, professionally, and in the way they treat people with dignity, kindness and respect. They have significantly improved my quality of life, confidence and wellbeing.” “I have always found them to be meticulous in the way all staff, both medical, hygienist and nurse, approach any treatment, including examinations.They are very well equipped as a modern dental practice.Without exception the staff are always helpful, courteous, and friendly.In all respects I find them an excellent dental practice.” “All of the staff, whether administrative or dental, of any level, are calm and smiley. They are efficient and never make you feel ridiculous at being anxious.They clearly care about their patients. The practice cleanliness is always of a high standard.” Patients commented positively about the standards of cleanliness. “The clinic itself is spotlessly clean, calm, and welcoming, reflecting the high standards of care provided.” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Any issues are explained in a calm and easy to understand manner. The treatment is always delivered in a very professional manner too.” Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.