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Inspection report

Date of Inspection: 20 May 2011
Date of Publication: 31 August 2011
Inspection Report published 31 August 2011 PDF


Inspection carried out on 20 May 2011

During an inspection in response to concerns

We spoke to eight people that were living at the home and three relatives. Generally people were satisfied with the quality of care provided at the home. We received comments such as "very caring staff", "they do everything I ask of them" and "it's not my own home but it�s the nearest thing". One person said that they felt "rushed by staff" another said "there is never enough staff in places like this, but they do their best". One relative told us they had looked at several homes before choosing Parkside House for their mother. They told us "this home seemed lovely and clean and staff were very welcoming, I knew it was going to be the right one for mum" the relative also said "Mum likes it here, she has settled well". Generally people told us that the food was "good" and "well cooked". The home was "maintained well" and was always "clean and fresh".