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Castle Grange Requires improvement

All reports

Inspection report

Date of Inspection: 24 September 2012
Date of Publication: 16 October 2012
Inspection Report published 16 October 2012 PDF

Overview

Inspection carried out on 24 September 2012

During a routine inspection

People using the service had complex needs, which meant they were not able to tell us their experiences. However, we were able to speak with three people who regularly visited their relative living at the home. They all told us that they were very satisfied with the quality of the services and the care provided to their relatives. They also told us that the staff kept them informed of any changes to their relatives health and involved them in making best interest decisions on their behalf. They were included in care and treatment planned reviews.