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Moorlands Grange Requires improvement

All reports

Inspection report

Date of Inspection: 21 March 2014
Date of Publication: 1 May 2014
Inspection Report published 01 May 2014 PDF | 70.07 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 21 March 2014 and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

When we visited the home in September 2013 we found there were not enough qualified, skilled and experienced staff to meet people’s needs. We asked the provider to make improvements.

We returned on this inspection to check whether improvements had been made.

We looked at the staff duty rotas in place for the four week period which preceded our visit. We saw staffing levels had been increased at night from three staff to four. We spoke with the service manager who told us the increases had been made following our inspection in September 2013. This meant there were there were enough staff on duty at night to meet people’s needs.

The service manager told us that, since our last visit, the home had not recruited additional staff to provide activities for people on a daily basis. They also told us activities continued to be provided by a team of volunteers who worked at the home. We looked at the activity board in the reception area of the home which showed there were activities planned for the week. These were to be delivered by a team of volunteers and included entertainment, befriending and art and craft sessions.

We were told by one staff member they regularly approached people and asked if they would like to join in the activities provided. However, the provider may find it useful to note if people declined, staff were unable to offer anything else.

When we looked in the care records of five people who lived at the home we were unable to find any evidence to show that people had engaged in any alternative activities. This meant there were no records to confirm whether people's social needs were being met.

We spoke with the service manager who told us they were aware of the issues with regard to the lack of activities for people on a daily basis. They also told us they would ensure at least one member of staff would be supported to put a timetable together and deliver activities to people at the home. We told the service manager this would be monitored/checked at the next inspection visit.