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Spire Washington Hospital Good

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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 25 December 2012
Inspection Report published 25 December 2012 PDF

Overview

Inspection carried out on 28 November 2012

During a routine inspection

We spoke to five people from both the inpatient unit and the outpatients department. People told us the care was �excellent�, �very good� and they �couldn�t fault the care they received. One person told us �They treat me like I am someone special�. We were told by people we spoke to that they had completed a pre operation questionnaire prior to admission to the hospital. They also attended a pre operation assessment and were told by the consultant what to expect prior to their admission to hospital. The people in the outpatients department we spoke to had all attended the hospital for several appointments over a period of months and were all pleased with the service they received. One person told us the doctor asked for their opinion and explained the procedure they were to have thoroughly and put them at their ease.