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Inspection report

Date of Inspection: 1 August 2013
Date of Publication: 29 August 2013
Inspection Report published 29 August 2013 PDF | 68.99 KB


Inspection carried out on 1 August 2013

During a routine inspection

People said that staff members were polite, kind and respectful. They confirmed that their privacy and dignity was usually respected.

People received the care and support they required to improve their health and well-being. Care records were written in detail and provided clear guidance to staff members.

Medicines were stored appropriately. Administration records were kept and people normally received their medicines in a safe way.

Staff members received supervision and training to ensure that they had the required skills and support to properly carry out their roles when providing care for people.

Systems were in place to regularly check and monitor the way the service was run.