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Inspection report

Date of Inspection: 4 September 2013
Date of Publication: 28 September 2013
Inspection Report published 28 September 2013 PDF | 78.4 KB


Inspection carried out on 4 September 2013

During a routine inspection

We spoke with nine people who lived at Ashwood Court and one of their relatives. People told us they were happy in the home and were supported by staff who "knew what they were doing."

Comments included "staff are kind and helpful people", "the staff here are my friends" and "staff do their very best to make our lives good." A relative of a person who lived in the home told us that staff were "kind supportive people who really did care about the people they supported."

We observed staff interacting with people living in the home and their relatives. This showed that people were at ease with each other and were able to use gentle humour within their conversations with positive effect.

People told us the food was good and the menu held many choices to suit individual preference.

Staff were seen to be working as a team and interacting well during the inspection. Comments from staff included "I love working here as we work well as a team" and "I feel supported in my role and get good training in anything I feel I need."

Ashwood Court holds regular meetings with people who live in the home and their relatives to make sure they can have their say about the running of the home.