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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 8 January 2014
Inspection Report published 08 January 2014 PDF

Overview

Inspection carried out on 10 December 2013

During a routine inspection

We talked with four patients during our inspection visit. Patient�s confirmed that staff had talked through their procedure with them and had kept them up date with aspects of their care following surgery. Some comments captured included �[The doctor] explained the procedure, risks and benefits�, �Excellent care, excellent staff �can�t do enough for you� and �Nurses are really good, quick to respond to the call bell.�

We found people�s care needs had been met.

We found people were protected against the risks of unsafe or unsuitable premises.

We found people�s needs had been met by sufficient numbers of appropriate staff.

We found there was a complaints process in place.

We found people were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records had been maintained.