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Inspection report

Date of Inspection: 29 November 2011
Date of Publication: 3 January 2012
Inspection Report published 3 January 2012 PDF

Overview

Inspection carried out on 29 November 2011

During a routine inspection

As part of our inspection we talked with a number of patients. They spoke positively about the staff and care provided and told us that staff treated them with respect. Everyone we spoke with felt they were involved in their care and in making decisions about their treatment. We received comments such as �It�s first class here� and �I knew what to expect from what they told me�.

Everyone we spoke with felt they had received sufficient information about their treatment and we received comments such as �When I spoke to the doctor I wasn�t sure about the surgery so he gave me more time to think about it�, �Really good information� and �You can always ask questions and if the staff don�t know they will find out and get back to you�.