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BMI Sarum Road Hospital Good

All reports

Inspection report

Date of Inspection: 7 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

Overview

Inspection carried out on 7 November 2012

During a routine inspection

During our visit we spoke with seven people who use the service, they all understood the care and treatment choices available to them. People told us that they were able to discuss any aspects of their care or treatment with the nursing staff or consultants. One person told us �all questions were answered in a way I could understand.�

The service carried out an assessment of each person�s needs before they started their treatment. Pre admission assessments took place for all people and risk assessments were completed. One of the people we spoke with said, �Nothing is too much trouble, I feel safe.�

All staff showed awareness of good hand hygiene. We saw that antibacterial gel dispensers were available in prominent places around the hospital for the use of staff, patients and visitors. Laminated posters demonstrating good hand hygiene techniques were displayed above hand wash sinks.

All the staff we spoke with said that they felt well trained to do their job. We saw the records which were kept by the service to record details of consultants� professional development. These included details of their last appraisal and details of their medical protection insurance.

BMI Healthcare Limited,carried out audits of the service to monitor clinical performance, infection control, patient satisfaction and other aspects of patient care.